Sunday, June 7, 2015

Park Hyatt Paris Vendome

This is a continuation of our London & Paris trip. You can find the full trip itinerary here. 

After London, we headed to our next destination: Paris! We took an evening flight from London and arrived really late to the Park Hyatt Paris Vendome. The hotel appeared to be in a nice/upscale area of Vendome.  Location was very close to the Opera metro station, which is somewhat central but not right in the middle of everything. It's a good enough location to do sightseeing, but if you really want to be in the middle of everything, probably better to stay around St. Michel/Louvre area.

We stayed a total of 3 nights at this hotel, using all points (otherwise room rate starts at 800 Euros/night!), in which case we probably would have chosen a different hotel....hehe.

We took a taxi from the Airport, and for some reason the cab driver could not process our credit card transaction. As we did not have Euros in cash at that point, Dan was in the cab for a bit while the driver tried to get the card to work. One of the concierge noticed this issue and offered to pay for the cab and have it charged to the room, which was a really nice gesture!

Our original reservation was for a regular Park Queen room, which was tiny. We were barely able to move around, especially in the bedroom area. The size was actually much smaller then our hotel in London. However, when I came in, I noticed a pretty strong cigarette smell. I wanted to make sure it's not just a one time whiff so I went back out and in again, and still noticed it. We called the reception to request a room change, and they came back 10 minutes later with the room key, an apology, and told us we have been upgraded to the Park Deluxe King room for the inconvenience, which we thought was a nice touch.

The Park Deluxe King room was definitely much roomier.

King size bed

There's a separate closet area where we could put our luggage, as well as a separate seating area -- we definitely appreciated the extra space. Other than that, the decor appeared very similar. The room and hotel appeared to still be in pretty good condition, although I could see some minor wear and tear.

Seating Area

 The bathroom was also pretty spacious. There's a bathtub as well as a separate shower area.

Gold bathroom :)

The theme of the room/hotel was "gold", everywhere we saw gold color. :) This was especially noticeable in the bathroom area where all the fixtures were gold. After walking around Paris for a couple of days, we understood why gold was actually very Paris -- so I understand now why the hotel was designed as it was.

Service in general was pretty good, everyone was pretty helpful and polite. Housekeeping provided complimentary bottled water everyday, which was really nice. Dan & I weren't actually sure if the water was included or not, as there was no note whether or not they are included, but it turned out to be the case.

Since we no longer had Hyatt diamond status, breakfast was not included. We ended up just buying breakfast on the go, as the breakfast buffet at the hotel was quite pricey. Our favorite place to grab breakfast or just snacks was Eric Kayser bakery which was only a couple minutes walk.

Even though our overall impression and experience at the hotel was a good one, we did have a couple incidents while staying at this hotel:
  • First was the room switch because of the smoke smell in our first room, which turned out to be a blessing in disguise as we got upgraded to a better room
  • Second incident was that our upgraded room had blinds that did not work and could not close. :) So we had to sleep with the blinds open and woke up with the sun right in our eyes the next day. Not a big deal, they sent someone the next day to fix it.
  • Last incident was probably the one that caused Dan a bit of un-needed stress. Dan rented a pocket wifi to be shipped directly to the hotel the day that we arrived, but the hotel staff weren't able to find it. Dan contacted the wifi company and they said it had arrived a few days earlier. There were several back and forths and finally on our second day in the afternoon, the concierge found it. It was a mistake on their end as they had a hotel employee with a similar name as Dan as they thought it was for him! This caused unnecessary stress and I wished the hotel had handled it better.
We spent little time at the hotel, as we were out and about during the days. Overall we enjoyed our stay here and thought the hotel was nice, in pretty good location, and good service.  Not sure if it's truly worth the 800+ euro rack rate, but if you have some extra Hyatt points, this is not a bad place. :)

No comments:

Post a Comment